What we do
A burst pipe can release hundreds of litres of water an hour into your home. Our engineers respond fast, isolate the damage, and carry out permanent repairs — replacing the failed section properly rather than clamping it and hoping.
Most bursts have a cause worth knowing about: frozen pipework in an uninsulated loft, corroded old steel pipe, excessive mains pressure, or a poor joint from previous work. We'll identify why yours failed and fix the underlying issue so you're not calling us again next winter.
Act immediately if you notice
- Water gushing or spraying from pipework
- Ceilings bulging or dripping
- A sudden total loss of water pressure
- Hissing sounds inside walls
- Frozen pipes that have stopped flowing (they often burst on thawing)
- Water pooling with no obvious source
What's included
- Rapid emergency response, day or night
- Full isolation and damage limitation
- Permanent pipe section replacement
- Frozen pipe thawing done safely
- Pipe lagging and insulation to prevent repeats
- Written report for insurance claims
From your call to the fix, in four steps
No vague estimates, no waiting in all day, no surprises on the bill.
Tell us the problem
Call any time, day or night. You'll speak to a real person who'll take the details and give you an honest first steer.
Get a clear price
We confirm the cost before any work begins — a fixed quote wherever possible, agreed with you upfront.
Your local engineer arrives
A qualified, insured engineer turns up when we said they would, with the tools and parts for the job.
Done right, left tidy
Work completed and tested, the area cleaned up, and a written record of exactly what was done.
Your questions, answered
Where is my stopcock?
Usually under the kitchen sink, in a downstairs bathroom, under the stairs or where the mains enters the property. Finding it before an emergency happens is genuinely worth two minutes of your time today.
My pipes are frozen but haven't burst — what do I do?
Turn off the stopcock, open the affected taps, and gently warm the pipe with a hairdryer or warm towels — never a blowtorch. If you're not confident, call us; pipes often split as they thaw.
How do I stop pipes bursting again?
Lag exposed pipework in lofts, garages and outside walls, keep heating on low during cold snaps, and replace ageing pipework before it fails. We can survey your vulnerable pipework in one visit.
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Burst pipe, major leak or no water? Our engineers are available around the clock, every day of the year.
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No heating or hot water? Our Gas Safe engineers diagnose faults fast and repair all major boiler brands.
View serviceBoiler Installation
New A-rated boilers supplied and fitted by Gas Safe engineers, with manufacturer-backed warranties.
View serviceNeed burst pipe repair? Let's get it booked.
Call now for an honest price and a local engineer — emergencies handled 24/7.